AI assistance
Writing assistant for texts and a support assistant for questions – GDPR-compliant in German data centers
Short answer
AI assistance takes over writing work and answers usage questions: the writing assistant drafts news, invitations or announcements from bullet points, the support assistant answers straight from the product documentation – processed GDPR-compliant in German data centers.
Definition
AI assistance consists of two building blocks: a writing assistant for everyday texts and a support assistant for usage questions.
The writing assistant turns bullet points into finished drafts – you stay in control and publish only after your own review.
The support assistant answers questions straight from the product documentation instead of sending you searching through manuals.
Without AI assistance
Texts cost volunteers entire evenings, and usage questions sit unanswered until someone finds time.
With AI assistance in intraOnline
Bullet points become a draft in seconds, and the assistant answers usage questions instantly – around the clock.
How it works
Draft texts for you
The writing assistant turns your bullet points into drafts for news, invitations and announcements – you review, adjust and publish.
Questions answered instantly
The support assistant answers usage questions straight from the product documentation – around the clock, no ticket.
Privacy first
Processing in German data centers via the IONOS AI Hub. Your content is never used to train AI models.
Example: invitation to the general assembly
The board notes date, venue and three agenda items. The writing assistant turns this into a complete invitation in the right tone. After a quick review it goes out as news with a push notification to all members – one minute of proofreading instead of an hour of writing.
Benefits
- Faster texts for news, invitations and announcements
- Instant answers to usage questions – no ticket, no waiting
- GDPR-compliant processing in German data centers (IONOS AI Hub)
- No training of AI models on your content
- You stay in control: nothing is published without your review
Frequently asked questions
Related topics
Implement AI assistance in your organization
In a live demo, we show how AI assistance fits your structure and which rollout steps bring the fastest value.
Request demo