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Knowledge

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Knowledge

Structured knowledge pages with spaces, templates and access control

Knowledge baseSpaces & hierarchyAccess control

Short answer

The knowledge module bundles guides, concepts and organizational knowledge in structured pages with spaces, templates and group-based access control.

Definition

The knowledge module is your organization's central knowledge base: content is maintained as pages and structured in spaces.

Pages can be nested hierarchically, moved and created from templates so content stays consistent and findable.

Access control defines per page which groups can see the content – sensitive knowledge stays protected.

Without a central knowledge base

Guides and concepts are scattered across files, emails and chat histories – knowledge is lost when people change.

With the knowledge module in intraOnline

Content is maintained centrally as pages, structured in spaces and always findable for the right groups.

How it works

1

Create pages

Create knowledge pages with a convenient editor and arrange them in a clear hierarchy.

2

Organize spaces

Structure your knowledge in spaces – for example for the board, departments or projects.

3

Use templates

Start new pages from templates so recurring content stays consistent.

4

Control access

Define per page which groups are allowed to see the content.

Practical example: board transition

An association documents processes such as event planning, cash audits and member onboarding as knowledge pages in a dedicated space. During a board transition, the successors find all guides structured in one place instead of searching email inboxes. Internal board topics remain restricted to the board group via access control.

Benefits

  • Central, searchable knowledge base instead of scattered documents
  • Clear structure through spaces and page hierarchy
  • Consistent content through templates
  • Protect sensitive knowledge with group-based access control

Frequently asked questions

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Implement Knowledge in your organization

In a live demo, we show how Knowledge fits your structure and which rollout steps bring the fastest value.

Request demo

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